Clinic Coordinator & Receptionist Opportunity at Massage Land

Are you passionate about health and wellness? Massage Land is looking for a proactive and dedicated Clinic Coordinator / Receptionist to join our vibrant team in Tamworth. We are a leading health and well-being clinic in Tamworth, and we need someone who can manage a variety of administrative and clinic tasks while ensuring a high standard of customer service and client engagement.

About Massage Land:
At Massage Land, we provide a wide range of therapeutic services, including remedial massage, sports massage, lymphatic drainage, myotherapy, and physiotherapy consultations. Our clinic is committed to delivering exceptional care to a diverse clientele, including athletes, clients with work-related injuries, and those seeking general well-being.

Why Choose to Work at Massage Land?
Working at Massage Land is more than just a job—it’s an opportunity to grow within a supportive, wellness-focused environment. Here’s what we offer:

• Flexible Working Hours: Part-time and casual roles available to fit your schedule.
• Diverse and Dynamic Work: Engage in a variety of tasks, from customer service to clinic coordination and marketing support.
• Training and Professional Development: Ongoing training with our clinic management software and opportunities to expand your skill set.
• Supportive Team Culture: Join a friendly team committed to delivering the best experience for our clients.

Key Responsibilities:
As a Clinic Coordinator / Receptionist, you will be responsible for:

• Greeting Clients and Managing Bookings: Handle client check-ins, manage bookings and rebookings, and answer client inquiries.
• Customer Service and Client Follow-Up: Make follow-up calls to gather feedback, ensure customer satisfaction, and relay important information to the business owner and the team.
• Managing Stock and Supplies: Maintain stock levels, order supplies from wholesalers, and ensure everything is well-organized.
• Administrative Coordination:  Handle payments, and assist with updating clinic procedures and processes.
• Supporting Marketing and Content Creation: Assist with digital and traditional marketing efforts, including creating content for social media platforms like Instagram and Facebook.
• Event and Training Support: Help organize and support training sessions and clinic events as needed.

Position Requirements:
We are looking for candidates who meet the following criteria:

• Customer Service Experience: Strong customer service skills and experience in a similar role.
• Computer and Social Media Proficiency: Comfortable using computers, clinic management software, and social media platforms.
• Marketing Knowledge: Familiarity with both digital and traditional marketing strategies and content creation.
• Health and Wellness Focused: Preferably hold a certificate or have experience in a health-related field such as massage therapy, beauty therapy, personal training, nursing, or any other industry involving knowledge of human anatomy and pathology.
• Sports Knowledge (Preferred): Experience or interest in sports and sports injuries. Active participation in sports like footy, Oztag, martial arts, or similar activities is highly valued.
• Positive and Active Personality: A team player who is supportive, proactive, and willing to learn.

Working Hours & Benefits:
This position is offered on a part-time or casual basis, with flexible working hours to suit your availability. We operate 7 days a week, so shifts can vary depending on clinic needs. Candidates interested in learning massage therapy will also have the opportunity to grow in this area, making this an ideal role for someone who wants to develop a long-term career in the health and well-being industry.

How to Apply:
If you’re excited about this opportunity, please send your cover letter and resume to:
📧 info@massageland.com.au
📞 0466 900 470

Or click the link below to submit your application directly through our website:
Apply Now!

Why Work at Massage Land?
At Massage Land, we prioritise a positive and inclusive work culture. As a health and well-being clinic, we believe in providing an environment that supports both personal and professional growth. Join a clinic that values teamwork, innovation, and excellence in client care.