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Frequently Asked Questions
Can I use my health fund for remedial massage?
Yes, you can use your health fund for remedial massage at Massage Land. We accept various health funds, and our friendly staff will assist you in processing your claim.
How can I book my appointment?
Booking your appointment is quick and easy. Simply visit Click massage land and select the treatment and services you need. Follow the prompts to secure your preferred time slot.
Do I receive a reminder for my appointment?
Absolutely! We understand the importance of appointment reminders. You will receive an email confirmation immediately after booking your appointment. Additionally, we will send you an email reminder three days prior to your scheduled appointment and a text message reminder one day before.
How can I reschedule or cancel my appointment?
You can reschedule or cancel your appointment by accessing the provided link in the email confirmation, email reminder, or text message.
What is the best way to contact you?
You can contact us through multiple channels for your convenience. Click on the chat icon or “Chat with us” button on our website to engage in real-time communication with our team. Alternatively, you can reach out to us on our Facebook page, “Massage Land Tamworth.” If you prefer direct communication, please feel free to call us at 0466 900470. If we are unavailable to answer your call, kindly leave a message, and we will get back to you promptly.
What is the cancellation policy?
We understand that unforeseen circumstances may arise, and you may need to cancel or reschedule your appointment. We kindly request that you provide us with at least 24 hours’ notice for any changes or cancellations. Failure to provide adequate notice may result in a cancellation fee. For more information, please refer to our cancellation policy on our website.
At Massage Land, we strive to provide excellent customer service and ensure a seamless experience for all our clients. If you have any further questions or concerns, please don’t hesitate to reach out to us. We look forward to assisting you on your wellness journey.